"Automated Quality Monitoring for Call Centers using Speech and NLP ..."

Geoffrey Zweig et al. (2006)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2021-08-06

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  - electronic edition @ aclanthology.org (open access)
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  dblp key:
  - conf/naacl/ZweigSSRPMK06
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  - https://dblp.org/rec/conf/naacl/ZweigSSRPMK06
Geoffrey Zweig, Olivier Siohan, George Saon, Bhuvana Ramabhadran, Daniel Povey, Lidia Mangu, Brian Kingsbury:
Automated Quality Monitoring for Call Centers using Speech and NLP Technologies. HLT-NAACL 2006

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