"Responsibility Assignment Matrix in Responding to Critical Outages: A Case ..."

Arnold I. Aguilar, Richard Li (2023)

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DOI: 10.1145/3603955.3603956

access: closed

type: Conference or Workshop Paper

metadata version: 2023-08-31

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Arnold I. Aguilar, Richard Li:
Responsibility Assignment Matrix in Responding to Critical Outages: A Case Study of IT Incident Management Activity Process Design. MSIE 2023: 1-8

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