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"Designing a Modeling Language for Customer Journeys: Lessons Learned from ..."
Ragnhild Halvorsrud, Costas Boletsis, Enrique Garcia-Ceja (2021)
- Ragnhild Halvorsrud, Costas Boletsis, Enrique Garcia-Ceja:
Designing a Modeling Language for Customer Journeys: Lessons Learned from User Involvement. MoDELS 2021: 239-249
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