"Von der Common-Practice ITIL zum Referenzmodell für das IT-Service ..."

Michael Rohloff (2008)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2024-02-16

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Michael Rohloff:
Von der Common-Practice ITIL zum Referenzmodell für das IT-Service Management. Multikonferenz Wirtschaftsinformatik 2008

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