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"Negativity Bias Effect in Helpfulness Perception of Word-of-Mouths: the ..."
Chih-Chien Wang et al. (2015)
- Chih-Chien Wang, Feng-Sha Chou, Chiao-Chieh Chen, Yann-Jy Yang:
Negativity Bias Effect in Helpfulness Perception of Word-of-Mouths: the Influence of Concreteness and Emotion. MISNC 2015: 425-436
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