"The importance of ITIL4 adoption for IT service management in insurance ..."

Ajla Cerimagic Hasibovic, Anel Tanovic, Aida Granulo (2023)

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DOI: 10.23919/MIPRO57284.2023.10159950

access: closed

type: Conference or Workshop Paper

metadata version: 2023-07-13

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Ajla Cerimagic Hasibovic, Anel Tanovic, Aida Granulo:
The importance of ITIL4 adoption for IT service management in insurance companies. MIPRO 2023: 1341-1346

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