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"An Ordinal Regression Method for Multicriteria Analysis of Customer ..."
Isabel Maria João, Carlos A. Bana e Costa, José Rui Figueira (2008)
- Isabel Maria João, Carlos A. Bana e Costa, José Rui Figueira:
An Ordinal Regression Method for Multicriteria Analysis of Customer Satisfaction. MCDM 2008: 167-176
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