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"Mitarbeiterzentrierte Performancemessung von Dienstleistungen in KMUs."
Doris Weitlaner et al. (2014)
- Doris Weitlaner, Hans-Peter Grahsl, Angelika Höber, Elisabeth Pergler, Christoph Ehrenhöfer, Ernst Kreuzer:
Mitarbeiterzentrierte Performancemessung von Dienstleistungen in KMUs. MuC (Workshopband) 2014: 273-279
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