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"Erwartungshaltung versus Usability: Der Effekt von negativer ..."
Roman Szymanski, Daniel Ullrich (2011)
- Roman Szymanski, Daniel Ullrich:
Erwartungshaltung versus Usability: Der Effekt von negativer Erwartungshaltung auf die Akzeptanz von Software-Systemen. UP 2011: 112-119
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