"Web Chat Conversations from Contact Centers: a Descriptive Study."

Géraldine Damnati, Aleksandra Guerraz, Delphine Charlet (2016)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2019-08-19

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Géraldine Damnati, Aleksandra Guerraz, Delphine Charlet:
Web Chat Conversations from Contact Centers: a Descriptive Study. LREC 2016

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