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"Methode für das Design von SLA-fähigen IT-Services."
Christian Mayerl et al. (2005)
- Christian Mayerl, Stefan Link, Matthias Racke, Stefan Popescu, Tobias Vogel, Oliver Mehl, Sebastian Abeck:
Methode für das Design von SLA-fähigen IT-Services. KiVS 2005: 271-282
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