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"Redundancies as a factor in positive evaluations by call center customers."
Kiyoko Yoshimura, Yasunobu Kino, Kazuhiko Tsuda (2021)
- Kiyoko Yoshimura, Yasunobu Kino, Kazuhiko Tsuda:
Redundancies as a factor in positive evaluations by call center customers. KES 2021: 1494-1503
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