"Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship."

Vedran Podobnik, Ignac Lovrek (2010)

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DOI: 10.1007/978-3-642-15387-7_29

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Vedran Podobnik, Ignac Lovrek:
Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship. KES (1) 2010: 251-260

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