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"Una experiencia en la Obtención de un Instrumento Fiable para Medir ..."
María Inés Lund et al. (2001)
- María Inés Lund, Belén Forcada, Sergio Zapata, Myriam Herrera:
Una experiencia en la Obtención de un Instrumento Fiable para Medir Satisfacción de Clientes de Software. JISBD 2001: 437-448
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