"Sheepdog: learning procedures for technical support."

Tessa A. Lau et al. (2004)

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DOI: 10.1145/964442.964464

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Tessa A. Lau, Lawrence D. Bergman, Vittorio Castelli, Daniel Oblinger:
Sheepdog: learning procedures for technical support. IUI 2004: 109-116

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