"Engineering Adaptive IT Service Support Processes Using Meta-modeling ..."

Beijun Shen et al. (2010)

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DOI: 10.1007/978-3-642-14347-2_18

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-26

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Beijun Shen, Xin Huang, Kai Zhou, Wenwei Tang:
Engineering Adaptive IT Service Support Processes Using Meta-modeling Technologies. ICSP 2010: 200-210

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