"Call center performance evaluation using big data analytics."

Betul Karakus, Galip Aydin (2016)

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DOI: 10.1109/ISNCC.2016.7746116

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Betul Karakus, Galip Aydin:
Call center performance evaluation using big data analytics. ISNCC 2016: 1-6

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