"Customer Experience Management Architecture for Enhancing Corporate ..."

Dominik Ryzko, Jan Kaczmarek (2011)

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DOI: 10.1007/978-3-642-22732-5_26

access: closed

type: Conference or Workshop Paper

metadata version: 2019-10-19

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Dominik Ryzko, Jan Kaczmarek:
Customer Experience Management Architecture for Enhancing Corporate Customer Centric Capabilities. ISMIS Industrial Session 2011: 319-328

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