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"Virtual Assistants - A Study on the Usability and User Perception of ..."
Valerie Claessen, Adrian Schmidt, Tamara Heck (2017)
- Valerie Claessen, Adrian Schmidt, Tamara Heck:
Virtual Assistants - A Study on the Usability and User Perception of Customer Service Systems for E-Commerce. ISI 2017: 116-130
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