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"Impacts of software agents in eCommerce systems on customer's loyalty and ..."
Juergen Seitz, Eberhard Stickel, Krzysztof Woda (2000)
- Juergen Seitz, Eberhard Stickel, Krzysztof Woda:
Impacts of software agents in eCommerce systems on customer's loyalty and on behavior of potential customers. IRMA Conference 2000: 410-414
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