"A Case Study in the Development of Collaborative Customer Care: Concept ..."

Catherine G. Wolf et al. (1999)

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type: Conference or Workshop Paper

metadata version: 2015-06-06

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Catherine G. Wolf, Alison Lee, Maroun Touma, Shahrokh Daijavad:
A Case Study in the Development of Collaborative Customer Care: Concept and Solution. INTERACT 1999: 54-61

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