"Exploring the Total Customer Experience (TCE): Usability Evaluations of ..."

Shailey Minocha, Lisa Dawson (2003)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2005-05-30

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Shailey Minocha, Lisa Dawson:
Exploring the Total Customer Experience (TCE): Usability Evaluations of (B2C) E-Commerce Environments. INTERACT 2003

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