"In Corporating the E-S-QUAL Scale and Importance-Performance Analysis for ..."

Abel Kristanto Widodo et al. (2019)

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DOI: 10.1145/3357292.3357327

access: closed

type: Conference or Workshop Paper

metadata version: 2023-12-17

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Abel Kristanto Widodo, Oktivia Selvina, Widhiyaningrum, Olivia Ester R. Siregar:
In Corporating the E-S-QUAL Scale and Importance-Performance Analysis for Assessing Electronic Service Quality. IMMS 2019: 193-197

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