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"In Corporating the E-S-QUAL Scale and Importance-Performance Analysis for ..."
Abel Kristanto Widodo et al. (2019)
- Abel Kristanto Widodo
, Oktivia Selvina, Widhiyaningrum, Olivia Ester R. Siregar:
In Corporating the E-S-QUAL Scale and Importance-Performance Analysis for Assessing Electronic Service Quality. IMMS 2019: 193-197
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