"Leveraging IT project lifecycle data to predict support costs."

Bruno Lopes Dalmazo et al. (2011)

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DOI: 10.1109/INM.2011.5990698

access: closed

type: Conference or Workshop Paper

metadata version: 2024-08-04

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Bruno Lopes Dalmazo, Weverton Luis da Costa Cordeiro, Abraham Lincoln Rabelo de Sousa, Juliano Araujo Wickboldt, Roben Castagna Lunardi, Ricardo Luis dos Santos, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Marianne Hickey:
Leveraging IT project lifecycle data to predict support costs. Integrated Network Management 2011: 249-256

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