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"It Ain't What You Charge, It's The Way That You Do It: A User Perspective ..."
Anna Bouch, Martina Angela Sasse (1999)
- Anna Bouch, Martina Angela Sasse:
It Ain't What You Charge, It's The Way That You Do It: A User Perspective of Network QoS and Pricing. Integrated Network Management 1999: 639-654
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