"Presence based open contact center leveraging social networks."

Arup Acharya et al. (2013)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2021-08-10

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  dblp key:
  - conf/im/AcharyaMSB13
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  - https://dblp.org/rec/conf/im/AcharyaMSB13
Arup Acharya, Justin Manweiler, Shachi Sharma, Nilanjan Banerjee:
Presence based open contact center leveraging social networks. IM 2013: 990-1003

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