"Comparison of Metaheuristics for Workforce Distribution in Multi-skill ..."

David Millán-Ruiz, José Ignacio Hidalgo, Josefa Díaz (2010)

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type: Conference or Workshop Paper

metadata version: 2011-05-05

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David Millán-Ruiz, José Ignacio Hidalgo, Josefa Díaz:
Comparison of Metaheuristics for Workforce Distribution in Multi-skill Call Centres. IJCCI (ICEC) 2010: 352-357

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