"Evaluating Customer Satisfaction: Using Behavioral Analytics of ..."

Gabriele Anderst-Kotsis, Jürgen Ratzenböck (2018)

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DOI: 10.1145/3282373.3282384

access: closed

type: Conference or Workshop Paper

metadata version: 2020-12-29

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Gabriele Anderst-Kotsis, Jürgen Ratzenböck:
Evaluating Customer Satisfaction: Using Behavioral Analytics of Data-Intensive Software Systems. iiWAS 2018: 129-133

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