"Development of Segmentation Algorithm for Identifying VOCs (Voice of ..."

Ryohei Kubota et al. (2016)

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DOI: 10.1109/IIAI-AAI.2016.175

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Ryohei Kubota, Xinlong Hu, Masaki Shobu, Ushio Sumita:
Development of Segmentation Algorithm for Identifying VOCs (Voice of Customers) with Sales Potential and Those with Negative Attitude at Call Centers. IIAI-AAI 2016: 478-481

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