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"Persona comme outil de design de services interactifs: principes et ..."
Ahmed Seffah, Christophe Kolski, Djilali Idoughi (2009)
- Ahmed Seffah, Christophe Kolski, Djilali Idoughi:
Persona comme outil de design de services interactifs: principes et exemple en e-maintenance. IHM 2009: 333-336
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