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"Humanoid Social Robots and the Reconfiguration of Customer Service."
Gabriella Volpe et al. (2020)
- Gabriella Volpe, Matthias Schulte-Althoff, David Dillmann, Emmanuelle Maurer, Yannic Niedenzu, Philipp Schließer, Daniel Fürstenau:
Humanoid Social Robots and the Reconfiguration of Customer Service. IFIPJWC 2020: 310-325
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