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"Analysis of Quality in Brazilian E-Commerce (B2C)."
Pedro Luiz de Oliveira Costa Neto, José Paulo Alves Fusco, João Gilberto Mendes dos Reis (2009)
- Pedro Luiz de Oliveira Costa Neto, José Paulo Alves Fusco, João Gilberto Mendes dos Reis:
Analysis of Quality in Brazilian E-Commerce (B2C). APMS 2009: 506-513
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