"Coordinating the Service Process of Two Business Units towards a Joint ..."

Rita Lavikka et al. (2007)

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DOI: 10.1007/978-0-387-74157-4_14

access: open

type: Conference or Workshop Paper

metadata version: 2018-06-26

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Rita Lavikka, Riitta Smeds, Miia Jaatinen, Emmi Valkeapää:
Coordinating the Service Process of Two Business Units towards a Joint Customer. APMS 2007: 111-119

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