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"Lean First, Then Automate: An Integrated Model for Process Improvement in ..."

Thomas Bortolotti, Pietro Romano, Bernardo Nicoletti (2009)

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DOI: 10.1007/978-3-642-16358-6_72

access: open

type: Conference or Workshop Paper

metadata version: 2019-09-16

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  - conf/ifip5-7/BortolottiRN09
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Thomas Bortolotti, Pietro Romano, Bernardo Nicoletti:
Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies. APMS 2009: 579-586

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