"A Service Behavior Model for Description of Co-Production Feature of Services."

Tong Mo, Xiaofei Xu, Zhongjie Wang (2008)

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DOI: 10.1007/978-1-84800-221-0_20

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Tong Mo, Xiaofei Xu, Zhongjie Wang:
A Service Behavior Model for Description of Co-Production Feature of Services. IESA 2008: 247-260

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