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"Application of Lean Six Sigma Methodology and Queueing Theory to Minimize ..."
Felix P. Santhiapillai, R. M. Chandima Ratnayake (2020)
- Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Application of Lean Six Sigma Methodology and Queueing Theory to Minimize Systemic Variability: A Case Study from Public Services. IEEM 2020: 185-189

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