"A Multi-agent Solution for Advanced Call Centers."

Bernhard Bauer, Cornel Klein (1999)

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DOI: 10.1007/978-3-540-48765-4_49

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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Bernhard Bauer, Cornel Klein:
A Multi-agent Solution for Advanced Call Centers. IEA/AIE 1999: 450-459

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