"Detecting Customer Queue "at-risk" Behaviors Based on Ethograms to ..."

Magali Dubosson et al. (2017)

> Home

Details and statistics

DOI: 10.1007/978-3-319-91764-1_2

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/icsoc/DubossonFJW17
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/icsoc/DubossonFJW17
Magali Dubosson, Emmanuel Fragnière, Nathalie Junod, Bettina Willaerts:
Detecting Customer Queue "at-risk" Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction. ICSOC Workshops 2017: 18-29

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.