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"Collaborative Innovation Centers (CICs): Toward Smart Service System Design."
Qiqing (Christine) Ouyang et al. (2015)
- Qiqing (Christine) Ouyang, Jim Spohrer, Juan Caraballo, Dale Davis, Stephen Perelgut, Marcellus Mindel, Hisham El-Shishiny, Seshadri Subbanna:
Collaborative Innovation Centers (CICs): Toward Smart Service System Design. ICServ 2015: 385-391
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