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"Serviceology for Designing the Future, Selected and Edited Papers of the ..."
Takashi Maeno, Yuriko Sawatani, Tatsunori Hara (2016)
- Takashi Maeno, Yuriko Sawatani, Tatsunori Hara:
Serviceology for Designing the Future, Selected and Edited Papers of the 2nd International Conference on Serviceology, ICServ 2014, Yokohama, Japan, 14-16 September 2014. Springer 2016, ISBN 978-4-431-55859-0 [contents]
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