"Application of EWOM to Service Quality Management of Electronic Commerce."

Huaqiong Chen, Wenming Zuo, Zhenpeng Zhang (2017)

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DOI: 10.1145/3034950.3035004

access: closed

type: Conference or Workshop Paper

metadata version: 2021-08-13

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Huaqiong Chen, Wenming Zuo, Zhenpeng Zhang:
Application of EWOM to Service Quality Management of Electronic Commerce. ICMSS 2017: 275-279

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