"A reasearch of the evaluation index system in customer loyalty evaluation."

Peng-Fei Shang, Tie-Ke Li, Qing-Gang Wei (2011)

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DOI: 10.1109/ICMLC.2011.6016810

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Peng-Fei Shang, Tie-Ke Li, Qing-Gang Wei:
A reasearch of the evaluation index system in customer loyalty evaluation. ICMLC 2011: 588-592

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