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"ITSIM: Methodology for Improving It Services. Case Study CNEL EP-Manabi."
Patricia Quiroz-Palma et al. (2019)
- Patricia Quiroz-Palma, Angela Suárez-Alarcón, Alex Santamaría-Philco, Willian Zamora, Viviana Garcia, Elsa Vera-Burgos:
ITSIM: Methodology for Improving It Services. Case Study CNEL EP-Manabi. ICITS 2019: 199-209
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