"The Effect of Perceived Service Quality, Perceived Sacrifice and Perceived ..."

David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli (2009)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2011-12-27

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  dblp key:
  - conf/icis/XuBC09
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  persistent URL:
  - https://dblp.org/rec/conf/icis/XuBC09
David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli:
The Effect of Perceived Service Quality, Perceived Sacrifice and Perceived Service Outcome on Online Customer Loyalty. ICIS 2009: 175

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