"A Nice and Friendly Chat with a Bot: User Perceptions of AI-Based Service ..."

Nancy Viola Wünderlich, Stefanie Paluch (2017)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-12-07

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  - conf/icis/WuenderlichP17
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Nancy Viola Wünderlich, Stefanie Paluch:
A Nice and Friendly Chat with a Bot: User Perceptions of AI-Based Service Agents. ICIS 2017

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