"Good Robot, Bad Robot: Customer Responses to Norm-Compliant and ..."

Ruth Maria Stock-Homburg, Lea Heitlinger (2022)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2023-02-14

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Ruth Maria Stock-Homburg, Lea Heitlinger:
Good Robot, Bad Robot: Customer Responses to Norm-Compliant and Norm-Violating Service Robots. ICIS 2022

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