"She? The Role of Perceived Agent Gender in Social Media Customer Service."

Junyuan Ke et al. (2023)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2024-07-19

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Junyuan Ke, Yang Gao, Shujing Sun, Huaxia Rui:
She? The Role of Perceived Agent Gender in Social Media Customer Service. ICIS 2023

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