"Interruptions during a service encounter: Dealing with imperfect chatbots."

Elizabeth Han, Dezhi Yin, Han Zhang (2021)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2022-07-22

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Elizabeth Han, Dezhi Yin, Han Zhang:
Interruptions during a service encounter: Dealing with imperfect chatbots. ICIS 2021

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