"Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy ..."

Michael Vössing et al. (2018)

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DOI: 10.1007/978-3-030-00713-3_7

access: closed

type: Conference or Workshop Paper

metadata version: 2022-04-09

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Michael Vössing, Jörg Siegel, Niels Feldmann, Thorsten Wuest, Carina Benz:
Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises. IESS 2018: 88-100

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