"Factors Influencing Customer Retention and Switching in the Korea ..."

Moonkoo Kim, Jonghyun Park, Jonghyun Paik (2009)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2009-10-01

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Moonkoo Kim, Jonghyun Park, Jonghyun Paik:
Factors Influencing Customer Retention and Switching in the Korea Broadband Internet Service Market. ICE-B 2009: 294-298

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